![]() The cozy newborn inlay, made with high-quality soft materials, provides your baby with maximum comfort and support-it's the best seat in the house. From the first days after birth to many months later, your baby can lay back in luxury or be a part of the action in the Kori. No matter what you need to do around the house, you can rest assured knowing your baby can sit or rock away in peace. The Kori features a modern design, lightweight and supportive, easy to adjust from stationary to rocking, and the fabrics are machine washable. If your order has already shipped, our normal return policy will apply.ĭo you and your baby need some downtime and a change of scenery? Meet the new Maxi-Cosi Kori 2-in-1 rocker, for babies who rock. If your order is a "special Order" or and Order that we did not have instock but we have aquired for you.this order cannot be canceled once we (StorkLand) has been invoiced. ![]() If you wish to cancel your order, please call us as soon as possible. Please note that we are not able to express ship replacement pieces. Requests for replacement parts will be processed as quickly as possible. This applies to canceling and returning a damaged item as well. We will not be able to replace damaged merchandise if we are not notified within 7 business days of the delivery date. Please email pictures showing issues to Please be sure to have information such as model number, serial number, date of manufacture and any part numbers available. Please be sure to inspect your item(s) carefully for any concealed damage.Ĭontact StorkLand within 7 business days of the delivery date to report the damage. If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one at our discretion and at our expense. All products are covered under the manufacturer's warranty. Please contact us within 10 days of the date of invoice if your purchase is defective. In store credit and gift cards redeemed in store only. Shipping charges will be refunded only in the event the product is defective or shipped in error. Return shipping charges are the responsibility of the customer. Please include the original packing slip, a copy of the sales receipt and return authorization form. Please send returns via UPS or insured Parcel Post to: Personalized items and personal care items such as breast pumps, breastfeeding accessories and undergarments are a final sale and can not be returned. We can not accept returns on items that appear to have been used, are soiled or appear to have been washed, or that have been damaged due to misuse or mishandling. ![]() ![]() If it is not signed for and retuned to us you will be responsible for the additional costs and a store credit is pending an investigation. It is your responsibility to connect with them to receive your product. If your item requires signature most freight carriers will make 3 attempts. No refunds will be issued on items that are refused or returned to sender. NO full refunds, store credit or exchange only. All documentation, parts and accessories must be included to ensure full credit. The returned item(s) must be unused and in original condition, with the original package. You have 10 days from the date of invoice to return your purchase. If your order is shipped to an address in California, Texas or Oklahoma applicable sales taxes will be added to your order. Method of PaymentĬurrently we accept Visa, MasterCard, Discover and American Express using our secure server to ensure your privacy and security. If you do not wish to send your credit card information via our secure server, we would be happy to process your order over the phone. Please contact us if you experience any shipping delay or if you do not receive your order confirmation or tracking information promptly. Once a pre-ordered item has been invoiced to us it can no longer be canceled it will be shipped as soon as it arrives Items that are held to ship all at once cannot be cancled. Pre-Orders and Speical Orders will be fufilled in the order they are recieved. If you choose to proceed with your order it will be deemed a special order and cannot be canceled after we have secured the goods for you. From there you can decide if you would like to wait or cancel your order. Once you have paid your shipping if you choose to cancel your order there will be a 3% fee to cover the credit card charges both for the furniture order and the shipping cost.įor out of stock items, we will email you with the estimated ship date. We will do our best to get you the best rate possible and email it to you within 48 hours. Shipping cost for furniture orders will be assessed based on # of pieces purchased and distance. If there is a problem with your order, we will contact you as soon as possible. When you place an order with us, you will automatically receive and email notification verifying your purchase.
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